Rapls Works (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use our website
and related products/services (including WordPress plugins and mobile/desktop applications).

1. Information We Collect

We may collect the following information:

• Information submitted via our contact form (Contact Form 7), such as your name, email address, and message content
• Information related to payments (Stripe), such as purchaser details and transaction information necessary to process your order
• Analytics data collected via Google Analytics (using cookies), such as pages viewed, device/browser information, referrers, and partial IP information
• Behavioral analytics data collected via Microsoft Clarity (using cookies), such as pages visited, time on site, navigation paths, and click targets
• Advertising data collected via Google AdSense (using cookies), such as browsing history and interest-based information
• Any other information you voluntarily provide that is necessary to deliver our services

2. How We Use Your Information

We use your information for the following purposes:

• To respond to inquiries, provide support, and communicate with you
• To provide, operate, maintain, and improve our products and services
• To process purchases, payments, refunds, and related customer support
• To prevent fraud, ensure security, and troubleshoot technical issues
• To comply with applicable laws and regulations
• For purposes incidental to the above

3. Contact Form (Contact Form 7)

We use Contact Form 7 to handle inquiries. The information you submit through the form is used solely to respond to your inquiry
and is not used for unrelated purposes.

For spam prevention, we may implement additional security services (e.g., reCAPTCHA). If we do, we will update this policy or provide a separate notice.

4. Analytics (Google Analytics)

We use Google Analytics to understand how our website is used and to improve it. Google Analytics uses cookies to collect traffic data.
This data does not directly identify you.

You can refuse the collection of cookies by adjusting your browser settings. Please note that disabling cookies may affect certain features.
You may also install the Google Analytics Opt-out Browser Add-on to prevent data collection.

For more information on how Google handles data, please refer to the
Google Privacy Policy and the
Google Analytics Terms of Service.

5. Behavioral Analytics (Microsoft Clarity)

We use Microsoft Clarity, a service provided by Microsoft Corporation, to analyze how our website is used and to improve the quality of our site.

Microsoft Clarity uses cookies to collect, record, and analyze information about pages visited, time spent on site, navigation paths, and click targets.
This data is collected anonymously and does not identify you personally.

We use the analysis results received from Microsoft solely for the purpose of measuring and analyzing site usage and improving the quality of our site.

The collected information is managed by Microsoft in accordance with its terms of use and privacy statement.
For details, please refer to the Microsoft Privacy Statement.

6. Advertising (Google AdSense)

We use Google AdSense, a third-party advertising service, to display advertisements on our website.

Third-party vendors, including Google, use cookies to serve ads based on your prior visits to our website or other websites.
Google’s use of advertising cookies enables it and its partners to serve ads to you based on your visit to our site and/or other sites on the Internet.

You may opt out of personalized advertising by visiting Google My Ad Center.
Alternatively, you can opt out of a third-party vendor’s use of cookies for personalized advertising by visiting aboutads.info.

For more information about how Google uses data for advertising, please refer to
Google’s Policies & Terms and
How Google uses information from sites or apps that use our services.

7. Payments (Stripe)

We use Stripe to process payments for paid products and services. In connection with payment processing, Stripe may handle purchaser and transaction information.
We use such information only to fulfill transactions (payment confirmation, customer support, refunds, etc.).

Payment details such as credit card numbers are collected and held directly by Stripe. We do not collect or store them.

For details, please refer to the Stripe Privacy Policy.

8. Cookies

We may use cookies for analytics, advertising, and site functionality. Cookies are small data files stored on your browser and do not typically contain
information such as your name, address, or email address by themselves.

You can disable cookies in your browser settings, but some features may not work properly.

9. Transmission of User Information to External Parties

For the purposes of analyzing site usage, delivering advertisements, processing payments, and improving our website, we transmit information stored on
or relating to your device to the parties listed below. The recipient, the information transmitted, the purpose, and how to stop the transmission are as follows.

We will update the list above as the services used on this site are added or changed.

10. Sharing with Third Parties

We do not provide your personal information to third parties without your consent, except where permitted or required by law.

11. Service Providers

We may outsource certain operations to trusted service providers to the extent necessary to achieve the purposes described above.
In such cases, we will take reasonable measures to supervise and ensure appropriate handling of personal information.
(Examples include Stripe for payment processing, Google for analytics, Microsoft for behavioral analytics, and Google for advertising.)

12. Security

We take appropriate security measures to prevent unauthorized access, loss, misuse, alteration, or disclosure of personal information.

13. Your Rights (Access / Correction / Deletion)

If you request access to, correction of, deletion of, or restriction on the use of your personal information, we will respond within a reasonable period
in accordance with applicable laws, after verifying your identity. In some cases, we may not be able to comply due to legal requirements.

14. For Users in the European Economic Area (EEA) and the United Kingdom

If you are located in the EEA or the United Kingdom, the following additional terms apply to you under the General Data Protection Regulation (GDPR) and the UK GDPR.

14.1 Data Controller

The controller responsible for your personal information is Rapls Works. You can reach us through our inquiry form.

14.2 Legal Bases for Processing

We process your personal information on the following legal bases:

• Performance of a contract (Art. 6(1)(b)) — processing purchase and transaction information to deliver paid products, handle refunds, and provide customer support
• Consent (Art. 6(1)(a)) — setting cookies and similar technologies for analytics and advertising, where consent is required. You may withdraw your consent at any time
• Legitimate interests (Art. 6(1)(f)) — securing the website, preventing fraud and abuse, and maintaining and improving our products and services
• Legal obligation (Art. 6(1)(c)) — retaining transaction records where tax and accounting law requires it

14.3 Your Rights Under the GDPR

Subject to the conditions set out in the GDPR, you have the right to:

• Request access to the personal information we hold about you
• Request rectification of inaccurate or incomplete information
• Request erasure of your personal information
• Request restriction of processing
• Receive your personal information in a portable format, and have it transmitted to another controller where technically feasible
• Object to processing carried out on the basis of our legitimate interests
• Withdraw your consent at any time, without affecting the lawfulness of processing carried out before the withdrawal

We do not carry out automated decision-making or profiling that produces legal effects concerning you.

14.4 How to Exercise Your Rights

To exercise any of the rights above, please contact us through our inquiry form. We may ask you for information to verify your identity before we act on your request. We will respond within one month of receipt, and will let you know if we need to extend that period as permitted under Art. 12(3).

14.5 Right to Lodge a Complaint

You have the right to lodge a complaint with the supervisory authority in the EU or EEA country where you live or work, or where you believe an infringement has taken place. In the United Kingdom, the relevant authority is the Information Commissioner’s Office (ICO).

14.6 International Transfers

Rapls Works operates from Japan, and your personal information is processed there. The European Commission has recognised Japan as providing an adequate level of data protection, so no additional safeguards are required for transfers from the EEA to Japan.

The service providers listed in Section 9 (Google LLC, Microsoft Corporation, and Stripe, Inc.) may process your information in the United States and other countries. Those transfers are covered by the safeguards each provider maintains, such as the European Commission’s Standard Contractual Clauses and, where applicable, certification under the EU-U.S. Data Privacy Framework. Details are set out in each provider’s own privacy policy, linked in Sections 4 through 7.

14.7 Retention

We keep your personal information only for as long as it is needed for the purposes described in this policy:

• Inquiry form submissions — for as long as needed to answer your inquiry and to handle any follow-up on the same matter
• Purchase and transaction records — for the period required by applicable tax and accounting law
• Analytics and advertising data — for the retention period configured in each provider’s service, as described in their respective privacy policies

When the retention period ends, we delete the information or render it anonymous.

15. External Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.
Please review the privacy policies of the linked sites.

16. Changes to This Policy

We may update this Privacy Policy as needed due to changes in laws or our operations. If there are material changes, we will post a notice on our website.

17. Contact

For questions about this Privacy Policy or the handling of personal information, please contact us via our inquiry form.

Privacy Contact:
Business Name: Rapls Works